Due to COVID-19 few shipments through through the carriers we use will experience delays. All shipping times are estimates and are not guaranteed by us.

USPS: Packages are not guaranteed by us or USPS to be delivered within the stated business days. Some shipments will take longer than usual and some shipments will take much longer. We are not responsible for these delayed shipments and will not issue shipping charge refunds. All shipping times are estimates. Please plan ahead.

UPS: has stopped issuing Money Back Guarantees since March of this year due to COVID-19. All UPS shipping times are estimates and some shipments will take longer than usual than the stated times on our site. We will not be issuing refunds for shipping charges on any of UPS offered services. Please plan ahead.

We understand the frustration of shipments that are delayed can create and so we recommend that you plan your purchases ahead. Even tough most packages are delivered within their stated times some packages will experience delays.

• We are a strong advocate for personal privacy, and we do whatever it takes to preserve yours.
• We pack your order in nondescript envelopes and boxes, just like your everyday mail or packages.
• The only identifying marks are your mailing address and ours.
• The names of our website or products do NOT appear anywhere on the outside of your package.

> Learn more about our discreet packaging and shipping

• You will receive tracking information within a day of shipment of your order.
• If you do not see the tracking email please check your SPAM/JUNK folder in your email account.
• You can also login to your account on our website and view the tracking number under your orders in the “My Account” page.
• You can visit https://www.buyopms.com/track-your-order/ to track your order.

• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.

• Yes, all orders above the minimum amount receive FREE standard shipping – you can always upgrade to faster shipping methods at checkout.

• We ship orders within 1-2 business days (most orders are shipped same day if received before 12 PM Eastern Time).